a. Information Provided by You

We collect the information you submit:

• Register/Signup:

  When you sign up to use our services, we may collect personal details including your name, email address, phone number, postal address, organization name, and any other relevant information.

• Submit Forms/Requests:

  When you fill out forms or make requests (such as inquiries about a service or product), we may collect the details you provide, including personal contact information.

• Subscription Services:

  If you subscribe to our newsletters, product updates, or other communication services, we will collect the email address and other information you provide during the subscription process to share information that help you get more details about our product.

• Payment Information:

  If you make a purchase or process any payment, we collect payment details such as your credit card number, billing address, and other payment related data. This information is encrypted and processed securely through a third-party payment gateway.

• Customer Support Communications:

  If you contact our customer support team or interact with us via email, phone, chat, or social media, we may collect and store the communication for customer support and service improvement purposes.

b. Automatically Collected Information

When you use our website or mobile applications, we may automatically collect certain information including:

• Device and Usage Information:

  We collect data about your device, such as your IP address, browser type, device type, operating system, and other technical details to optimize our services for you.

• Cookies and Tracking Technologies:

  We use cookies, web beacons, and similar technologies to track your interaction with our website and mobile apps. This allows us to understand your preferences and behavior to offer a better user experience. You can control the use of cookies via your browser settings.

• Location Information:

  If you use HomeLead’s mobile application, we may collect location data, with your consent, to provide location-based services, such as property recommendations or nearby listings.

c. Information Collected from Third Parties

We may obtain personal information from third parties, including:

• Third-Party Partners:

  If you interact with HomeLead via social media platforms such as Facebook, LinkedIn, Twitter, or Google, we may receive certain information that you have shared publicly on these platforms. We may also collect data from third-party platforms such as real estate websites (e.g., Zillow, Realtor.com) where you have submitted forms for property interest or inquiries.

• Referral Programs:

  If someone refers you to HomeLead, we may collect your contact details from the referral source.

How We Use Your Information?

We use the personal information we collect to provide, improve, and personalize our services, and to communicate with you effectively. Specifically, we use your information for the following purposes:

• To Provide Our Services:

  We use your personal data to process and manage your account, process payments, and provide customer support.

• To Communicate with You:

  We may send you service-related announcements, updates, promotional offers, and other communications, based on your preferences.

• To Personalize Your Experience:

  We use the data to offer personalized content, such as property recommendations, and improve the overall functionality of our services.

• To Improve Our Services:

  We use analytics and usage data to improve the performance and quality of our website and mobile apps.

• To Comply with Legal Obligations:

  We may use and disclose your personal data to comply with applicable laws, regulations, and legal processes.

Disclosure of Your Information

HomeLead does not sell, rent, or lease your personal information to third parties. However, we may disclose your personal data in the following circumstances:

• Service Providers:

  We may share your information with trusted third-party service providers who help us in delivering our services, such as payment processors, hosting services, and analytics providers.

• Legal Requirements:

  We may disclose your personal information when required by law, such as in response to a court order, government request, or to protect our rights.

• Business Transfers:

  In the event of a merger, acquisition, or sale of HomeLead, your information may be transferred as part of the transaction. We will notify you via email if such a transfer occurs.

• Third-Party Integrations:

  We may integrate with third-party applications or services to enhance our offerings (e.g., property listing platforms, email marketing tools, etc.). In such cases, your data may be shared with those third parties, but only with your consent and in accordance with this policy.

• To Comply with Legal Obligations:

  We may use and disclose your personal data to comply with applicable laws, regulations, and legal processes.

Data Retention

We retain your personal information for as long as your account is active or as long as it is needed to provide the requested services. If you wish to delete your account or request that we no longer use your personal information, you can contact us at support@homelead.com. We will delete your personal data within 14 days of your request, unless we are required to retain it for legal or business purposes.

Your Rights and Choices

As a user, you have certain rights regarding your personal information:

• Access and Update:

  You can access, update, or correct the personal information we hold about you by logging into your account or contacting us at support@homelead.com.

• Opt-Out of Communications:

  You may opt out of receiving promotional emails or newsletters by following the unsubscribe instructions in the emails we send, or by contacting us directly.

• Control Cookies and Tracking Technologies:

  You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

• Request Deletion:

  You can request to delete your personal information from our systems by contacting us at support@homelead.com. We will comply with your request unless retention is required for legal or business purposes.

Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your payment information is encrypted using Secure Socket Layer (SSL) technology during transmission. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Children’s Privacy

HomeLead’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under the age of 18 has provided us with personal information, we will take steps to delete that information as soon as possible. If you believe a child has provided us with personal information, please contact us at support@homelead.com.

Changes to This Privacy Policy

HomeLead reserves the right to update or modify this Privacy Policy at any time. Any changes to the policy will be posted on this page with an updated "Updates Posted On." We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us by filling out our general inquiry form.