Privacy Policy

At HomeLead, we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you interact with our website, mobile app, or services. By using our platform, you agree to the practices described in this policy. For questions, contact support@homelead.com.

Information We Collect

a. Information You Provide

  • Register/Signup: Name, email, phone, address, organization, etc.
  • Forms & Requests: Any details you provide in inquiry or request forms.
  • Subscription Services: Email and preferences for newsletters or updates.
  • Payment Info: Billing and payment details processed securely via third-party.
  • Customer Support: Any information shared during support communications.

b. Automatically Collected Information

  • Device Info: IP address, browser type, OS, device type, usage data.
  • Cookies & Tracking: For analytics, personalization, and user experience.
  • Location Data: With permission, for location-based services or listings.

c. Information from Third Parties

  • Social Platforms: Public data from platforms like Facebook, LinkedIn, Google.
  • Real Estate Portals: Info submitted via property inquiry platforms.
  • Referral Programs: Contact info shared by referrers.

How We Use Your Information

  • To provide our services and manage your account.
  • To communicate updates, offers, and service messages.
  • To personalize content and recommendations.
  • To analyze and improve performance.
  • To comply with legal obligations.

Disclosure of Your Information

We do not sell or rent your data. We may share it in the following cases:

  • With trusted service providers (e.g. hosting, analytics, payments)
  • If required by law or legal request
  • During business transfers like a merger or acquisition
  • With third-party integrations (with consent)

Data Retention

We retain your data as long as your account is active or needed for service delivery. You may request deletion by contacting support@homelead.com. We will act within 14 days unless law requires longer retention.

Your Rights & Choices

  • Access/Update: View or edit your personal info anytime.
  • Opt-Out: Unsubscribe from communications.
  • Cookies: Manage preferences in browser settings.
  • Deletion: Request to delete your personal info.

Security of Your Information

At HomeLead, we maintain a strong security framework to ensure that your data is always protected. Our systems are built with a multi-layered approach to security, combining global standards with practical, real-time defense mechanisms. Here’s how we manage security:

  • Compliance with Global Standards
    HomeLead adheres to industry-leading compliance frameworks, including:
    • ISO/IEC 27001 – Information Security Management
    • ISO 9001 – Quality Management Systems
    • SOC 2 Type II – Data Security & Privacy Controls
    These certifications reflect our commitment to continuous monitoring, improvement, and accountability in data handling.

Children’s Privacy

Our services are not intended for users under 18. If we learn that we’ve collected information from someone under 18, we’ll delete it promptly.

Changes to this Policy

We may update this Privacy Policy from time to time. We will post updates with an “effective date.” We encourage you to check this page periodically.

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